Privacy Policy

G777 Privacy Policy – Malaysia User Data Protection

G777 takes the protection of your privacy and personal data seriously. This document transparently explains how we collect, use, store, and safeguard your information at all times.

Last Updated: 1 January 2026
256-bit
SSL Encryption
PDPA
Full Compliance
0
Third-Party Data Sales
24/7
Security Monitoring
How g777 Protects Your Data
Six core privacy protection pillars we uphold to ensure the data security of every g777 user
High-Grade Data Encryption

All your personal data and financial transactions are encrypted using 256-bit SSL technology — the same security standard used by leading financial institutions worldwide. Your data cannot be read by any unauthorised party.

Secure Data Storage

Your data is stored on servers protected by multiple layers of physical and digital security. Access to user databases is restricted to authorised personnel only and is continuously monitored at all times.

Strict Internal Access Controls

Only g777 staff who require access to your data for operational purposes are permitted to do so. All access is logged and audited on a regular basis. No staff member may access user data without approval from the strict access control system.

Full Malaysia PDPA Compliance

G777 fully complies with the Malaysian Personal Data Protection Act 2010 (PDPA). We prioritise users' rights to be informed, access, correct, and delete their personal data at any time.

No Sale of Data to Third Parties

G777 has never and will never sell, rent, or commercialise users' personal data to any third party. Your data belongs entirely to you, and we are entrusted to safeguard it responsibly.

Immediate Notification in the Event of an Incident

In the event of any security incident involving user data, g777 is committed to notifying affected users within 72 hours. Transparency in critical situations is our priority.

1 Introduction

G777 ("we", "our platform") cares about the privacy of every user who accesses and uses our services. This Privacy Policy explains in detail how we collect, process, store, and protect your personal data when you use the g777 platform — whether through the official website, Android mobile app, or iOS mobile app.

By registering or continuing to use the g777 platform, you agree to the terms set out in this Privacy Policy. If you do not agree, please discontinue use of the platform and contact us to request account and data deletion.

Note: This Privacy Policy is to be read together with Terms & Conditions g777 and forms part of the overall agreement between you and our platform.

2 Personal Data We Collect

G777 collects users' personal data through several methods — directly from you during registration and use, automatically via tracking technologies, and in certain cases from legitimate third-party sources for identity verification purposes.

Data Categories Type of Information How It Is Collected
Personal Identity Full name, date of birth, identity card number Registration form, KYC process
Contact Information Phone number, email address Account registration
Financial Data Bank account details, e-wallet information, transaction records Deposit & withdrawal process
Technical Data IP address, device type, operating system, web browser Automatically during use
Activity Data Game records, wagering history, login activity Automatically during platform use
Location Data General location based on IP address Automatic – for region verification
g777 does not collect sensitive data such as users' health information, religious beliefs, or political affiliations. We only collect data necessary for the safe and lawful operation of the platform.

3 How We Use Your Data

Personal data collected is used solely for legitimate purposes directly related to the operation of the g777 platform. We will not use your data for any purpose not stated in this policy without first obtaining your consent.

  • Identity Verification (KYC): Ensuring all users are real individuals who meet the specified age and eligibility requirements.
  • Transaction Processing: Verifying and processing all deposits and withdrawals securely and accurately.
  • Account Security: Detecting and preventing suspicious activity, fraud, or unauthorized access attempts to user accounts.
  • Customer Support: Providing effective and relevant assistance when users contact our support team.
  • Legal Compliance: Meeting the reporting and documentation obligations required by applicable laws and regulatory bodies.
  • Service Improvement: Analyzing usage patterns in aggregate (not individually) to improve the g777 platform user experience.
  • Marketing Communications: Sending promotional information and exclusive offers – subject to your subscription preferences, which can be cancelled at any time.

4 Data Sharing & Disclosure

G777 does not sell, rent, or trade users' personal data to any third party for commercial purposes. However, in certain limited situations, user data may be shared with the following parties:

  • Payment Service Providers: Required transaction data is shared with payment providers such as FPX, DuitNow, and e-wallet operators solely for the purpose of processing your transactions.
  • Licensed Game Providers: Minimum technical information required is shared with game providers to ensure smooth gameplay sessions.
  • Regulatory Body & Law Enforcement: g777 will disclose data when required by court order, applicable law, or a legitimate request from a competent authority.
  • KYC Verification Services: Identity data is shared with authorised third-party identity verification service providers to meet compliance requirements.
Our Commitment: All third parties who receive g777 user data are required to sign a strict data protection agreement and may only use that data for the purposes that have been agreed upon.

5 Cookies & Tracking Technologies

G777 uses cookies and similar tracking technologies to enhance the user experience, maintain session security, and understand platform usage patterns. The following are the types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login authentication and session security. These cookies cannot be disabled.
  • Preference Cookies: Storing your personal settings such as preferred language and interface display. Can be disabled without affecting core functionality.
  • Analytics Cookies: Collecting anonymized usage data to help us understand how users interact with the platform and make improvements.
  • Security Cookies: Helping detect and prevent fraudulent activity and unauthorized access to user accounts.

You can manage cookie settings through your web browser. However, disabling essential cookies may affect certain features on the g777 platform. For guidance on managing cookies in your browser, please refer to your browser's documentation.

6 Data Security

G777 implements a range of robust technical and organisational security measures to protect your personal data from unauthorised access, loss, misuse, or disclosure. These measures include:

  • High-grade data encryption using 256-bit TLS/SSL protocols for all data transmitted between your device and our servers.
  • Fully encrypted database with automated backup systems running on a regular schedule.
  • Live security monitoring 24 hours a day, 7 days a week by our cybersecurity team.
  • Use of two-factor authentication (2FA) for all internal staff access to systems containing user data.
  • Penetration testing and security audits are conducted regularly by authorised independent parties.
  • Mandatory data protection training for all g777 staff who handle user data.
While we take all reasonable measures, no security system can be guaranteed 100% secure. We encourage you to use a strong password, enable 2FA, and never share your login credentials with anyone.

7 User Rights

As a g777 user in Malaysia, you have the following rights regarding your personal data in accordance with the Personal Data Protection Act 2010 (PDPA):

Right to Access

You have the right to request a copy of all personal data we hold about you at any time.

Right to Rectification

You may request corrections to inaccurate or incomplete data in your account via your profile settings or customer support.

Right to Erasure

You may request the deletion of your personal data, subject to applicable legal retention obligations.

Right to Object

You may object to the processing of your data for direct marketing and promotional communications at any time.

Right to Data Portability

You may request your data in a machine-readable format for transfer to another service provider if required.

Right to Restriction of Processing

In certain circumstances, you may request that we restrict the processing of your data pending the resolution of a dispute.

To exercise any of the above rights, please contact the g777 customer support team via in-app live chat. We will process your request within 14 working days.

8 Cross-Border Data Transfers

In the course of operating the g777 platform, user data may be processed or stored on servers located outside Malaysia. Any cross-border data transfer is conducted only to countries or entities that provide a level of data protection equivalent to or exceeding the standards required under Malaysia's PDPA.

G777 ensures that all international data transfers are protected by appropriate data transfer agreements, approved standard contractual clauses, or other recognised legal protection mechanisms. You may request further information about the protection mechanisms used through our customer support channels.

9 Data Retention Period

G777 retains your personal data only for as long as necessary to fulfil the purposes set out in this Privacy Policy or as required by law. Our general retention guidelines are as follows:

  • Active Account Data: Retained for the duration of your active account and for a reasonable period after account closure for compliance purposes.
  • Financial Transaction Records: Retained for a minimum of 7 years in accordance with accounting and anti-money laundering (AML) legal requirements.
  • Security Logs: Retained for 12 months for the purpose of security incident investigations if required.
  • Marketing Data: Retained until you withdraw consent or request deletion.
  • KYC Data: Retained for the duration of active account and for a minimum of 5 years after account closure as required by applicable law.

Once the applicable retention period has expired, your data will be securely deleted or anonymised in accordance with our standard procedures.

10 Children's Privacy

The g777 platform is intended exclusively for individuals aged 18 years and above only. We do not knowingly collect or process personal data from children or minors. Should we discover that a child's data has been collected inadvertently, we will take immediate action to delete that data and close the account in question.

If you are a parent or guardian and believe your child has registered on the g777 platform without your consent, please contact us immediately through our customer support channels for prompt account and data deletion.

11 Privacy Policy Amendments

G777 reserves the right to amend or update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Any material changes will be communicated to users via in-app notification or email at least 7 days before the changes take effect.

The latest update date is always stated at the top of this document. Continued use of the g777 platform after any amendments take effect constitutes your acceptance of the latest version of the Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your data.

12 Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or the handling of your personal data by g777, please contact our team through the following channels:

  • Live Chat: Available 24/7 directly within the g777 mobile app or website.
  • Email: [email protected] – for specific enquiries related to privacy and data protection.
  • General Support: [email protected] – for general enquiries related to your account and services.

Our support team is able to communicate in Bahasa Malaysia, English and Mandarin to ensure you receive assistance in the language most comfortable for you.

Response Time: We aim to respond to all privacy-related inquiries within 3 working days. For more complex cases, resolution will be completed within 14 working days.

Your Data Is Safe. Ready to Get Started?

Now you know how g777 protects your privacy. Register a free account today and enjoy a safe, transparent, and entertaining online experience with millions of users in Malaysia.

256-bit SSL Encryption Malaysia PDPA Compliance No Data Sales 24/7 Support in Bahasa Malaysia
Bahasa Melayu